Make sure your Keeper is running and displays “online” status.

The URL you are trying to access may be temporarily offline. Try other links, for example: https://banking.wmtransfer.com/

If you are using a browser other than Microsoft Internet Explorer, close it and try again with Internet Explorer. Other browsers may not support ActiveX.

Other browsers are also supported, however, we recommend using Microsoft Internet Explorer. If you have a problem, try resolving it with Internet Explorer before configuring other browsers.

Check your Internet Explorer settings. Enable scripts (scenarios) and ActiveX for these URL.

Guidelines to configure Microsoft Internet Explorer.

If the above does not help, you can manually download and install ActiveX required for WM-authorization. Save this file http://download.webmoney.ru/wmacceptor.dll 

to a folder on your PC (for example: Windows/System32), start MS DOS prompt and enter the path for the file and execute the following command: regsvr32 WMAcceptor.dll .

If the problem persists, contact the support team with a detailed description of your problem and your attempts to troubleshoot it. In your email please provide the details of your hardware and software configuration.

E-mail the technical support team at: support@wmtransfer.com